Keep Ariana Rug Care on your phoneInstall it for quick access to requests, tracking and care credit.

Expert care for handmade rugs

Your rug deserves a specialist.

Send us photos and a short message. Ariana will review your rug and arrange a free inspection, pickup, or the right next step.

Request rug care Track my rug

Free inspection Pickup available across BC Cleaning & restoration specialists

Hand-knotted rug in an elegant living room

ARIANA CAREHandled by rug specialists

Request cleaning or repairUpload photos and tell us what happened

Track my rugSee pickup, care, delivery and payment status

Ariana Care CreditSign in to see your available reward

Opening your Ariana account…

Checking for a secure customer session.

Private rug tracking

See where your rug is.

Use the request number Ariana gave you and the same phone number or email used for your request.

Your information stays private.

Only the matching request number and contact information can open a rug-care update.

Cleaning & repair assessment

Tell us about your rug.

You do not need to know exactly what service is required. Clear photos and a short description are enough to begin.

1
Send your requestYour information goes directly to Ariana’s private Quote Inbox.
2
Free inspectionWe inspect the rug before giving a reliable estimate.
3
Pickup and expert careWe confirm the work with you before service begins.

Prefer to speak with us?Call the Langley showroom

Your contact details

We use these details only to respond to your request.

Full name *

Phone number

Email address

Pickup address

Rug details and photos

Add each rug separately. Our specialists will confirm the details.

What do you need?

Number of rugs

Material, if known

RUG 10/5 photos

Approximate size

Condition or concern

Add photos for Rug 1Front, back, fringe or damaged area · maximum five

Anything else we should know? (optional)

Choose your Ariana updates

Optional. You can unsubscribe at any time.

Cleaning and care offersSeasonal care reminders and service promotionsRug sales and new arrivalsOne-of-a-kind rugs and private releasesExhibitions and eventsInvitations to Ariana rug exhibitions

Ariana membership

Rug care that rewards your return.

Use one secure account to see every linked care request, follow each rug, and check your available Ariana Care Credit.

My care requests

Follow cleaning and repair progress from pickup through return.

Ariana Care Credit

Earn 20% after a paid cleaning, up to $100, valid for 12 months.

Private releases

Receive the rug and event updates you select.

Open my Ariana account